Privacy Policy
Effective Date: 18/06/2025
CloudCode9 is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What We Collect
We may collect the following types of personal information:
- Name, email address, phone number
- Business name and website details
- Project-related information
- IP address, browser type, and usage data (via cookies)
2. How We Use It
We use your information to:
- Provide and improve our services
- Communicate with you
- Send updates, proposals, and marketing material (you may opt out at any time)
- Improve user experience on our website
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third-party service providers who assist in operating our website or delivering services (such as third-party hosting providers), only where necessary and with confidentiality agreements in place, and only with your consent.
4. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
5. Access & Correction
You have the right to request access to your personal data or ask us to correct it if it is inaccurate, incomplete, or out of date.
6. Cookies
Our website may use cookies and tracking tools to improve user experience and measure performance. You can manage cookies through your browser settings.
7. Contact Us
If you have any questions about your privacy or wish to make a complaint, contact:
CloudCode9
Email: liftoff@cloudcode9.com.au
Website: www.cloudcode9.com.au
8. Changes to This Policy
We reserve the right to update this policy from time to time. The updated version will be posted on this page with an updated effective date.
Terms and Conditions
Welcome to CloudCode9.com.au. By accessing or using this website and our services, you agree to the following terms and conditions. If you do not agree with any part of these terms, please do not use our site or services.
1. About Us
CloudCode9 is a full-service, digital-first marketing agency operating Australia-wide. We offer website development, digital strategy, branding, and online marketing services.
2. Use of Website
You agree to use this site in a lawful manner. You must not:
- Interfere with the site’s operation.
- Copy, reproduce, or repurpose any content without permission.
- Attempt to gain unauthorised access to our systems or data.
3. Service Terms
All services are subject to individual project agreements or proposals. Timelines, deliverables, and payment terms will be outlined in each engagement.
4. Intellectual Property
All materials, graphics, designs, code, and content produced by CloudCode9 remain the property of CloudCode9 unless otherwise agreed in writing.
5. Liability Disclaimer
We do our best to ensure our website and services are accurate and functional. Still, we cannot guarantee that your use of our services will be uninterrupted or error-free (such as due to a third-party host provider’s scheduled downtime). To the fullest extent permitted by law, CloudCode9 disclaims all liability for any loss or damage resulting from your use of our website or services.
6. Third Party Links
This site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without notice. Continued use of the site constitutes acceptance of any changes.
8. Governing Law
These terms are governed by the laws of Queensland, Australia.